Never miss another property enquiry.
Sendora automatically responds to routine viewing requests, maintenance reports, tenant questions, landlord enquiries and offers — directly from your existing inbox.
Works alongside your existing inbox. Personally configured for your agency.
Rachel Thompson
Viewing request for Oakwood Drive
Hi, I'm interested in viewing Oakwood Drive. I'm free Thursday or Friday after 4pm — let me know if either works.
The Oakwood Team
Re: Viewing request for Oakwood Drive
Hi Rachel, thanks for your interest in Oakwood Drive. A member of our team will check availability for Thursday or Friday after 4pm and confirm shortly.
Slow replies cost agencies instructions, viewings and trust.
Property enquiries arrive throughout the day, but teams cannot always respond immediately. Sendora helps acknowledge routine requests before valuable opportunities go cold.
Viewing enquiries go cold
Applicants often contact several agencies at once. A slow response gives competitors the advantage.
Inboxes never stop filling
Maintenance reports, tenancy questions and landlord requests compete for your team's attention.
Repetitive admin consumes time
Negotiators and property managers spend valuable hours writing variations of the same replies.
How Sendora works
Three simple steps from incoming enquiry to professional response.
Enquiry received
Sendora monitors the connected agency inbox for new enquiries.
Sendora understands the request
It identifies the enquiry type, extracts the relevant details and prepares an appropriate response.
Professional response sent
The response is sent from the agency's inbox using approved wording and instructions provided during setup.
Supported enquiries
Start with the repetitive enquiries that take up the most time.
Viewing requests
Acknowledge the request, reference the property and collect the information needed for follow-up.
Maintenance reports
Acknowledge the issue, capture the key details and provide the agency's approved next steps.
Tenant enquiries
Respond to routine tenancy questions and request missing information where necessary.
Landlord enquiries
Acknowledge management, tenancy and property-related requests without unnecessary delay.
Offers
Confirm receipt of an offer and explain that the appropriate team member will review it.
Valuation requests
Acknowledge valuation enquiries and collect the details needed for the agency to follow up.
Additional routine enquiry types can be configured around the agency's approved processes.
Why independent agencies are exploring Sendora
A focused way to reduce repetitive email work without replacing your existing systems.
Faster first responses
Routine enquiries can receive a professional response without waiting for a team member to become available.
Built around agency workflows
Responses are configured using the information, wording and processes supplied by the agency.
Works alongside your inbox
Sendora is designed to complement the way your team already manages email.
Personally configured
Each pilot is set up and tested around the participating agency's common enquiry types.
Designed for a careful, controlled pilot
Sendora is introduced gradually, using agreed enquiry types, approved instructions and real-world testing before wider use.
Agency-approved instructions
Responses are configured around information and processes supplied by the agency.
Limited pilot scope
Start with selected routine enquiry types rather than automating the entire inbox at once.
Real-world testing
Each setup is tested using realistic agency scenarios before going live.
Existing inbox workflow
Sendora works alongside the agency's current email process rather than requiring a replacement platform.
See Sendora in action
A typical viewing enquiry and the professional acknowledgement Sendora can send automatically.
Incoming enquiry
Rachel Thompson
Viewing request for Oakwood Drive
Hi,
I'm interested in viewing the property at Oakwood Drive. I'm available Thursday or Friday this week after 4pm. Please let me know if either of those works.
Thanks, Rachel
Automatic acknowledgement
The Oakwood Team
Re: Viewing request for Oakwood Drive
Hi Rachel,
Thank you for your interest in Oakwood Drive.
A member of our team will check availability for Thursday or Friday after 4pm and confirm the viewing arrangements with you shortly.
Kind regards,
The Oakwood Team
Frequently asked questions
Everything you need to know about the Sendora pilot.
Request a Sendora pilot for your agency.
We're inviting a small number of independent UK estate and letting agencies to participate in the first Sendora pilot.
Prefer email? Contact hello@sendoraai.co.uk